Last Updated: September 7, 2026
Welcome to TheStyleChapter. We respect your privacy and are committed to protecting the personal information you share with us while using our website.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, purchase our products, contact us, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
Depending on how you interact with us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Delivery information
- Account/login information, where applicable
- Information you provide when contacting customer support
- Any other information you voluntarily provide to us
Order and Transaction Information
When you place an order, we may collect information necessary to process and deliver your purchase, including:
- Products purchased
- Order details
- Billing information
- Shipping information
- Payment-related information
Payment details such as card numbers, UPI credentials, or banking passwords are not stored by us unless specifically stated. Payments may be processed through secure third-party payment providers.
Automatically Collected Information
When you visit our website, certain technical information may be automatically collected, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring website
- General website usage information
This information helps us understand how visitors use our website and improve our services.
2. How We Use Your Information
We may use the information collected to:
- Process and fulfil your orders
- Arrange delivery of purchased products
- Provide customer support
- Respond to your enquiries
- Send order confirmations and updates
- Improve our website, products, and services
- Personalize your shopping experience
- Send promotional offers and marketing communications, where permitted
- Prevent fraud, misuse, or unauthorized activity
- Maintain website security
- Comply with applicable legal and regulatory requirements
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep products in your shopping cart
- Understand website traffic and usage
- Improve website performance
- Provide relevant content and marketing
You may be able to disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
4. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted third parties who help us operate our business, including:
- Payment processing providers
- Shipping and delivery partners
- Website hosting and technology providers
- Analytics and marketing service providers
- Customer support service providers
- Government authorities or legal bodies when required by law
These third parties may only receive information necessary to perform their services or fulfil legal obligations.
5. Payment Information
Payments made through our website may be processed by third-party payment gateways.
We do not intend to store sensitive payment credentials such as your card PIN, CVV, banking password, or UPI PIN on our servers.
You should review the privacy policies of the relevant payment provider for information about how your payment information is handled.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our products and services
- Complete transactions
- Maintain business and transaction records
- Resolve disputes
- Prevent fraud
- Comply with applicable legal obligations
When information is no longer required, we may securely delete or anonymize it, subject to applicable laws.
8. Third-Party Links
Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.
We are not responsible for the privacy practices, security, or content of these third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete that information.
10. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information, where legally permitted
- Withdraw consent where processing is based on consent
- Opt out of promotional communications
- Raise concerns regarding the handling of your personal information
To exercise any applicable rights, you may contact us using the details provided below.
11. Marketing Communications
If you have opted to receive promotional communications from us, we may send information about:
- New collections
- Special offers
- Discounts
- Bridal collections
- Jewellery launches
- Events and promotions
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.
Any updated Privacy Policy will be posted on this page with the revised “Last Updated” date.
We encourage you to review this page periodically.
By using TheStyleChapter website, you acknowledge that you have read and understood this Privacy Policy.